Privacy Policy
AUSSIE WIND WALL PRIVACY POLICY
Last Updated: June 26, 2025
1. INTRODUCTION
Aussie Wind Wall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aussiewindwall.com or make a purchase from us.
2. INFORMATION WE COLLECT
2.1 Personal Information
We collect information you provide directly to us, including:
- Name and contact details (email, phone, address)
- Payment information (processed securely through our payment providers)
- Shipping and billing addresses
- Account credentials if you create an account
- Communication preferences
- Veteran status verification (for discount eligibility)
2.2 Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information
- Website usage data and analytics
- Cookies and similar tracking technologies
2.3 Third-Party Information
We may receive information from:
- Payment processors (Shopify Payments, PayPal)
- Shipping providers (Australia Post)
- Social media platforms (Instagram, Facebook)
- Analytics services (Google Analytics)
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Verify veteran status for discount eligibility
- Improve our products and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
4. INFORMATION SHARING AND DISCLOSURE
We may share your information with:
- Service providers (Shopify, Australia Post, payment processors)
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Business partners for joint marketing (with your consent)
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
6. YOUR RIGHTS
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. COOKIES AND TRACKING
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Provide personalized content
- Enable social media features
You can control cookies through your browser settings.
8. MARKETING COMMUNICATIONS
With your consent, we may send you:
- Product updates and new releases
- Special offers and promotions
- Educational content about our products
- Company news and updates
You can unsubscribe at any time using the link in our emails.
9. DATA RETENTION
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
10. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.
11. CHILDREN'S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
13. CONTACT US
If you have questions about this Privacy Policy, please contact us at:
Email: [Your Email Address]
Address: [Your Business Address]
Phone: [Your Phone Number]
This Privacy Policy is governed by Australian law and complies with the Privacy Act 1988 (Cth).