Privacy Policy

AUSSIE WIND WALL PRIVACY POLICY

Last Updated: June 2026

1. INTRODUCTION

Aussie Wind Wall ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, interact with our advertising, subscribe to our marketing communications, or purchase products from us.

By using our website or providing personal information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

Website: www.aussiewindwall.com.au

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We may collect personal information including:

Full name
Email address
Phone number
Billing address
Shipping address
Account information
Order history
Communication preferences
Information provided when contacting us
Veteran status verification information (where applicable for discounts)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect information including:

IP address
Approximate geographic location
Browser type and version
Device information
Website usage data
Pages viewed and time spent on site
Referral sources
Advertising interaction data
Cookies, pixels and similar tracking technologies

This information may be collected through technologies including:

Shopify Analytics
Google Analytics
Meta Pixel
Klaviyo
Other website performance and marketing tools

2.3 Information Received From Third Parties

We may receive information from:

Shopify
Shopify Payments
PayPal
Australia Post and shipping providers
Meta (Facebook and Instagram)
Google services
Klaviyo
Payment processors
Marketing and analytics providers

3. HOW WE USE YOUR INFORMATION

We may use your information to:

Process and fulfil orders
Deliver products and services
Provide customer support
Communicate regarding purchases and enquiries
Verify eligibility for discounts and promotions
Send order confirmations and shipping updates
Improve website performance and customer experience
Analyse product and website usage
Prevent fraud and protect our business
Comply with legal obligations
Send marketing communications where consent has been provided

4. MARKETING COMMUNICATIONS

If you subscribe to our email list, enter a competition, complete a website form, download content, or otherwise provide consent, we may send you:

Product updates
New product launches
Special offers and promotions
Educational content
Company news
Event announcements

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

5. DISCLOSURE OF INFORMATION

We may share personal information with trusted third parties where reasonably necessary to operate our business, including:

Shopify and related services
Payment processors
Shipping and logistics providers
Marketing and email service providers (including Klaviyo)
Advertising platforms including Meta and Google
Professional advisors including accountants, lawyers and consultants
Government agencies or regulators where required by law

We do not sell, rent or trade personal information to third parties for their independent marketing purposes.

Business Transfers

If Aussie Wind Wall undergoes a merger, acquisition, restructuring, sale of assets or business transfer, customer information may form part of the transferred assets, subject to applicable privacy laws.

6. YOUR PRIVACY RIGHTS

Subject to applicable laws, you may request to:

Access personal information we hold about you
Correct inaccurate information
Update your information
Request deletion of personal information where appropriate
Withdraw marketing consent

We will respond to privacy-related requests within a reasonable timeframe and in accordance with Australian privacy laws.

If you believe we have breached your privacy rights, you may contact us directly or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. COOKIES, PIXELS AND TRACKING TECHNOLOGIES

We use cookies, pixels and similar technologies to:

Remember user preferences
Improve website functionality
Analyse website traffic
Measure advertising performance
Understand customer behaviour
Deliver relevant advertising on Facebook, Instagram, Google and other platforms
Improve customer experience

Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect website functionality.

8. DATA SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Security measures may include:

SSL encryption
Secure payment processing
Access controls
Password protection
Secure cloud-based storage systems
Monitoring and security updates

While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

Provide products and services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

10. INTERNATIONAL DATA TRANSFERS

Some service providers used by Aussie Wind Wall may store or process information outside Australia.

By using our website and services, you acknowledge that information may be transferred internationally where appropriate safeguards are in place.

11. CHILDREN'S PRIVACY

Our products and services are intended for adults.

We do not knowingly collect personal information from children without parental or guardian consent.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies or content of third-party websites and encourage users to review their privacy policies separately.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes will become effective when published on this website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

14. CONTACT US

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Aussie Wind Wall

Email: sales@aussiewindwall.com.au

Phone: +61 0487 050 460

Location: Queensland, Australia

Website: www.aussiewindwall.com.au

This Privacy Policy is governed by Australian law and is intended to comply with the Privacy Act 1988 (Cth) and applicable Australian Privacy Principles.